It happens here: Consumer-centric Innovation in Charlotte and beyond


Easy, Medium, Hard by Nheeda Enriquez

A very simple, yet so often overlooked framework that I use is Easy-Medium-Hard.  Sometimes it’s just a really quick way to organize information and ideas into digestible chunks, and placing them on a relative scale to one another.  Here’s a few ways that I’ve used it lately:

  • Sorting ideas and concepts Easy ideas that can be executed within a year; Hard ones take considerably longer.   One innovation professional in town talks about his innovation in meat temperatures: rare, medium, and well-done.
  • Brainstorming Asking yourself “how might we make _______ easy for our user?”  (ie, Learn how to play one song, cooking a meal for 8 people in under an hour, etc.)  How might we make it harder?   By thinking about it in extremes, we cover a wider range and stimulate broader thinking.
  • Feature sets Everyone approaches an interface or a new piece of software from a different skill level.  Rather than bombarding each person with everything under the sun, tailor the experience to suit the consumer/user’s familiarity.  Hide the rest to eliminate clutter (and make it available if it’s needed.)  A wonderful execution of this is Google’s “Become a Gmail Ninja” feature.
image via google

image via google


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