It happens here: Consumer-centric Innovation in Charlotte and beyond

How excited was I when I learned about this?!  Looks like details are still being formed, but a local version of the knowledge phenomenon that is TED will take place at the NC Music Factory in September.  You need to apply to attend, but admission is free if you are one of the chosen.  The RTP version is in just a few days.

Until then, here’s one of my favorites from Dan Pink talking about the topic of his most recent book, Drive, which is all about human motivation.  A wonderful lesson for service designers everywhere.