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	<title>It happens here: Consumer-centric Innovation in Charlotte and beyond &#187; health care</title>
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		<title>It happens here: Consumer-centric Innovation in Charlotte and beyond &#187; health care</title>
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		<title>Agastha continues to improve the health care experience for all</title>
		<link>http://nheeda.com/2009/11/15/agastha-continues-to-improve-the-health-care-experience-for-all/</link>
		<comments>http://nheeda.com/2009/11/15/agastha-continues-to-improve-the-health-care-experience-for-all/#comments</comments>
		<pubDate>Sun, 15 Nov 2009 23:00:28 +0000</pubDate>
		<dc:creator>Nheeda Enriquez</dc:creator>
				<category><![CDATA[Charlotte]]></category>
		<category><![CDATA[community services]]></category>
		<category><![CDATA[empathy]]></category>
		<category><![CDATA[science and technology]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[agastha]]></category>
		<category><![CDATA[electronic medical records]]></category>
		<category><![CDATA[health care]]></category>
		<category><![CDATA[Mohan Korrapati]]></category>

		<guid isPermaLink="false">http://nheeda.com/?p=832</guid>
		<description><![CDATA[Last month, I connected with Mohan Korrapati of Charlotte-based Agastha to learn more about his quest to lead the field of electronic medical records.  The health care debate brought renewed focus on the category, but Agastha&#8217;s been improving their product for over 7 years, implementing their software in Charlotte practices and elsewhere. 5 minutes into [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nheeda.com&#038;blog=7707725&#038;post=832&#038;subd=charlotteinnovation&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<div id="attachment_858" class="wp-caption alignright" style="width: 214px"><img class="size-full wp-image-858" title="agastha" src="http://charlotteinnovation.files.wordpress.com/2009/11/agastha.jpg?w=420" alt="agastha"   /><p class="wp-caption-text">screenshot via Agastha</p></div>
<p>Last month, I connected with Mohan Korrapati of Charlotte-based <a href="http://www.agastha.com/about_us.html" target="_blank">Agastha</a> to learn more about his quest to lead the field of <a href="http://www.time.com/time/health/article/0,8599,1887658,00.html" target="_blank">electronic medical records</a>.  The health care debate brought <a href="http://www.cbsnews.com/video/watch/?id=5307322n&amp;tag=related;photovideo" target="_blank">renewed focus on the category</a>, but Agastha&#8217;s been improving their product for over 7 years, implementing their software in Charlotte practices and elsewhere.</p>
<p>5 minutes into a conversation with him, you realize that Korrapati has experienced the pains that patients face.  He just wants to simplify the complexities that make existing record systems annoying and inefficient.  At practices who use an Agastha solution, you probably don&#8217;t have to fill out forms over and over, or maybe you&#8217;ll get a message to let you know that an appointment is coming up.  And for the staff, the system might alert them if a patient has missed a critical appointment or has been prescribed a dangerous combination of medicines.</p>
<p>Where other major companies like Microsoft or Cisco have just been talking about electronic health records for years, Agastha credits their fast progress to its agility and a feedback loop from providers.  They seem to have built a culture of frequent prototyping and learning often found in truly innovative teams.</p>
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		<title>Dissecting the health care debate for the rest of us</title>
		<link>http://nheeda.com/2009/08/25/dissecting-the-health-care-debate-for-the-rest-of-us/</link>
		<comments>http://nheeda.com/2009/08/25/dissecting-the-health-care-debate-for-the-rest-of-us/#comments</comments>
		<pubDate>Tue, 25 Aug 2009 02:46:46 +0000</pubDate>
		<dc:creator>Nheeda Enriquez</dc:creator>
				<category><![CDATA[arts and creativity]]></category>
		<category><![CDATA[empathy]]></category>
		<category><![CDATA[science and technology]]></category>
		<category><![CDATA[dan roam]]></category>
		<category><![CDATA[health care]]></category>
		<category><![CDATA[napkin sketch]]></category>
		<category><![CDATA[planet money]]></category>

		<guid isPermaLink="false">http://nheeda.com/?p=500</guid>
		<description><![CDATA[If there&#8217;s anything everyone can agree on, it&#8217;s that the issues surrounding health care reform are complex.  I personally find this topic fascinating with all its history, the players, and the fact that Obama is in a long line of presidents who have tried to tackle this monstrosity, at the end of the day, all [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nheeda.com&#038;blog=7707725&#038;post=500&#038;subd=charlotteinnovation&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p style="text-align:left;">
<div class="wp-caption aligncenter" style="width: 234px"><img title="health_care_p1" src="http://digitalroam.typepad.com/.a/6a00d834624bd669e20120a4e55aa4970b-320wi" alt="photo via the back of the napkin blog" width="224" height="168" /><p class="wp-caption-text">photo via the back of the napkin blog</p></div>
<p>If there&#8217;s anything everyone can agree on, it&#8217;s that the issues surrounding health care reform are complex.  I personally find this topic fascinating with all its history, the players, and the fact that <a href="http://www.siouxcityjournal.com/articles/2009/07/05/news_living/local/50e5c7daa9ac8729862575e700717879.txt" target="_blank">Obama is in a long line of presidents</a> who have tried to tackle this monstrosity, at the end of the day, all most people want to know is &#8220;<strong>what&#8217;s in it for me</strong>?&#8221;</p>
<p>I came across two wonderful resources today that attempt to put the health care debate in perspective in a simpler, consumer-centric way.</p>
<ul>
<li>On its own, Dan Roam&#8217;s book, <a href="http://www.amazon.com/Back-Napkin-Solving-Problems-Pictures/dp/1591841992" target="_blank">The Back of the Napkin</a>, is a great read for anyone who wants to learn to communicate ideas using compelling, yet ridiculously simple, sketches.   He takes on the complexity of health care in a <a href="http://digitalroam.typepad.com/digital_roam/2009/08/fixing-health-care-on-the-back-of-a-napkin-4-napkins-actually.html" target="_blank">&#8220;series&#8221; of 4 napkins</a>.  Sure, it doesn&#8217;t capture everything, but he introduces it a viewpoint from which most can easily relate to.</li>
<li>I&#8217;m clearly a huge fan of <a href="http://www.npr.org/blogs/money/" target="_blank">NPR&#8217;s Planet Money</a> podcast (it helped me survive the banking collapse last fall,) and they&#8217;re amazing at finding <a href="http://nheeda.com/2009/07/10/how-is-a-spaceship-like-an-elephant-analogies-in-innovation/" target="_blank">everyday analogies</a> to present difficult economics material to non-economists.  With health care in so much focus, they&#8217;ve <a href="http://www.npr.org/blogs/money/2009/08/hear_too_much_information.html" target="_blank">dedicated recent episodes</a> to explain the different players in a digestible format.</li>
</ul>
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